Cancellation Policy

• If the stay is cancelled more than two weeks from the arrival date (first check-in date in the case of a Banjara Exclusive Journey), we will issue a refund that is 100% of the full booking amount.
• If the stay is cancelled less than two weeks from the arrival date (first check-in date in the case of a Banjara Exclusive Journey), we will issue a refund that is 50% of the full booking amount.
• If the stay is cancelled less than one week from the arrival date (first check-in date in the case of a Banjara Exclusive Journey), we will issue no refunds.

Please note: In case the booked property is inaccessible due to natural calamities, we will try to book you at another Banjara Experiences property; subject to your convenience & our availability. Else, we will issue a transferable voucher for the full booking amount, which will be valid for a year from the scheduled check-in date.

In event of a cancellation, you can avail refund. The cancellation policy is as follows:

• If the booking is cancelled 90 days or more prior to departure, we will issue a refund that is 90% of the full booking amount.
• If the booking is cancelled 89-60 days prior to departure, we will issue a refund that is 50% of the full booking amount.
• If the booking is cancelled less than 60 days prior to departure, we will issue no refunds.
• Should the Client fail to join a trip, or join it after departure, or leave it prior to its completion, no refund will be made. Any additional expenses incurred on account of such a client will have to be borne by that client, in addition to the trip price.
• The Company reserves the right to cancel any trip for any reason more than 45 days prior to the departure date. In this case the Client will be refunded any money they have paid to the Company and that will be the extent of the Company’s liability.
• The Company reserves the right to cancel any trip for reasons of Force Majeure less than 45 days prior to the departure date. In this case the Client will be refunded any money they have paid to the Company, less reasonable expenses the Company has incurred, and that will be the extent of the Company’s liability.
• Some of our trips require a minimum number of Clients in order for it to run. If this number is not reached, we reserve the right to cancel the trip. The Company will endeavour to cancel this trip more than 45 days prior to the departure date unless it is necessitated by the late cancellation of other passengers on the trip, in which case it will be cancelled less than 45 (forty five) days prior to the departure date. In each case, the Client will be refunded any money they have paid to the Company and that will be the extent of the Company’s liability.
• Should the Client fail to pay the balance of the trip price in the due time, the Company will cancel the booking and no money will be refunded.
• The Cancellation Fees detailed above are only in relation to the trip price and do not include any extra services booked like airport transfers and accommodation. These cancellation fees may be as high as 100% and the Client is still liable for their payment.