Cancellation Policy

• For cancellations done more than 60 days before Check-in/Trip Start date: no cancellation charge
• For cancellations done 60 – 30 days before Check-in/Trip Start date: 20 % of the stay/trip cost will be payable as a cancellation charge
• For cancellations done 30 – 15 days before Check-in/Trip Start date: 50 % of the stay/trip cost will be payable as a cancellation charge
• For cancellations done 15 – 0 days before Check-in/Trip Start date: 100 % of the stay/trip cost will be payable as a cancellation charge
• In the case of cancellations due to medical emergencies (supported by documentation) & bereavement in the immediate family, Banjara Experience’s will endeavour to provide a mutually acceptable & amicable solution.
• In the case of cancellations of Banjara’s Stays: if the property is not accessible due to natural calamities, we will endeavor to place you in an alternative Banjara Stay – subject to your convenience & availability. Alternatively, we will issue a credit note with 1 year validity excluding May & June. This may be used to offset the cost of a booking in the future for the same property/set of properties.

In event of a cancellation, you can avail refund. The cancellation policy is as follows:

• If the booking is cancelled 90 days or more prior to departure, we will issue a refund that is 90% of the full booking amount.
• If the booking is cancelled 89-60 days prior to departure, we will issue a refund that is 50% of the full booking amount.
• If the booking is cancelled less than 60 days prior to departure, we will issue no refunds.
• Should the Client fail to join a trip, or join it after departure, or leave it prior to its completion, no refund will be made. Any additional expenses incurred on account of such a client will have to be borne by that client, in addition to the trip price.
• The Company reserves the right to cancel any trip for any reason more than 45 days prior to the departure date. In this case the Client will be refunded any money they have paid to the Company and that will be the extent of the Company’s liability.
• The Company reserves the right to cancel any trip for reasons of Force Majeure less than 45 days prior to the departure date. In this case the Client will be refunded any money they have paid to the Company, less reasonable expenses the Company has incurred, and that will be the extent of the Company’s liability.
• Some of our trips require a minimum number of Clients in order for it to run. If this number is not reached, we reserve the right to cancel the trip. The Company will endeavour to cancel this trip more than 45 days prior to the departure date unless it is necessitated by the late cancellation of other passengers on the trip, in which case it will be cancelled less than 45 (forty five) days prior to the departure date. In each case, the Client will be refunded any money they have paid to the Company and that will be the extent of the Company’s liability.
• Should the Client fail to pay the balance of the trip price in the due time, the Company will cancel the booking and no money will be refunded.
• The Cancellation Fees detailed above are only in relation to the trip price and do not include any extra services booked like airport transfers and accommodation. These cancellation fees may be as high as 100% and the Client is still liable for their payment.